In November 2024, the window to file claims for the Cash App class action settlement officially closed. The settlement was a response to a December 2021 data breach that impacted millions of users, exposing their sensitive information. If you missed the deadline, you may still have questions about the breach, the settlement process, and what to do next.
Table of Contents
Understanding the Cash App Data Breach
The Cash App data breach occurred in December 2021, resulting in the unauthorized public release of sensitive user information. According to the lawsuit, the breach was facilitated by a former employee who gained access to and downloaded user data without permission.
The breach affected 8.2 million current and former Cash App Investing customers, exposing personal and financial information.
Key Settlement Details
- Settlement Amount: $15 million
- Claim Deadline: November 18, 2024
- Eligibility Period: August 23, 2018, to August 20, 2024
- Potential Payouts: Users could receive up to $2,500 depending on their losses.
What Types of Claims Were Accepted?
Cash App users were eligible to file claims under the following categories:
1. Out-of-Pocket Losses
Users who experienced direct financial losses due to the data breach could submit documentation to claim up to $2,500.
2. Lost Time
For users who spent time addressing issues related to the breach, up to three hours of compensation at a rate of $25 per hour was offered.
3. Transaction Losses
Any monetary losses from unauthorized transactions that were not reimbursed could also be claimed.
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How Do You Know If You Were Affected?
Cash App users were encouraged to review their transaction history for any unauthorized withdrawals or transfers made between August 23, 2018, and August 20, 2024.
What If You Missed the Deadline?
Final Court Hearing Date is Jan 17,2025. If you failed to file a claim by November 18, 2024, your options may be limited. However, you can still reach out to the law firm representing the plaintiffs:
- Kantrowitz, Goldhamer & Graifman
- Phone: 201-897-7293
- Website: kgglaw.com
While you may not be eligible for a payout from the settlement, the firm can provide guidance on your rights and potential next steps.
Preventing Future Breaches
If you’re a Cash App user or use similar platforms, here are steps to protect your data:
- Enable Two-Factor Authentication: Add an extra layer of security to your account.
- Monitor Your Account Activity: Regularly review transactions for unauthorized activity.
- Update Your Passwords Frequently: Use strong, unique passwords for all financial accounts.
Final Thoughts
The Cash App class action settlement highlights the importance of safeguarding personal information in an increasingly digital world. Although the deadline has passed, staying informed about your rights and taking proactive measures to protect your data can help prevent future financial losses.
It’s crazy when cash app will take money that was put in your account then take it back out and give back to who put in your account the first time I’ve lost of 3500 for my truck josh Myers got a free truck and his 3500 back into his account on cash app now I set here with no truck nor money
Take him to small claims court
I agtee..i found out thru my direct express account..but they would only go back 6 months..thats not fair..been taking my money for at least 2 years
Cash app got me took a lot of money from my account
I’ve had money taken from cash app for different things and a few days later it’s telling me that the bill needs to be paid again for services I’d already paid for. I’ve had money deposited into my account and hours later my account is hundreds of dollars less than what was deposited. For years Cash App has been withdrawing funds without explanation or is plan out asking for another payment. I’ve had tax refunds deposited and the next day or 2 money is withdrawn.
Can we still get my cash ?
I was told that my cash app was being closed because of some frequent money transaction I don’t know then my Bank closed me out because past that took $1,000 from me and said I owed somebody $800 I don’t know who that was my cash app is still closed I’ve been calling and calling they asked me do I want to peel it I did it so many time with no answer I need help I want everything that was taken from me and more
I’m still going through the ringer now as we speak…how do I get help…
Ya cash app so listen i get ssi i was banking with DAVE!!! WHAT A JOKE I LOST MY DAVE CARD SO I ADDED MY WHOLE CHECK WICH WAS 883 TO MY CASH APP.. N CASH APP SAID MY BANK DECLINED IT SO IT SENT IT BACK I HAVE THE CASH APP NAMES N DATES N SCREEN SHOTS MY BANK DIDN’T RECEIVE SHIT.. IVEC LOST 3900 DOLLARS WITH THESE 2 DAMN CROOKS.I HAVE ALL THE EMAILS FROM BOTH PARTIES N STATEMENTS… Whitney
I’ve had money come up missing out of my account on serval different occasions,so I started a new account and closed my original account just to have it happen 3 more times,I contacted cash app Everytime and told them I didn’t approve any of the transactions and I didn’t even know who the people where that they were made to,I only got reimbursed one time.i added up the rest of the ones I didn’t get back and I’ve lost over $1300.i filed a claim but haven’t heard anything so guess I’m out all that money
I’m trying how do I find out if I file my case
I had someone hack my account her name was danilyn Gardner, I spelled her name wrong but I reported it several times, I even asked cash app to block this person and still got hacked. They reimbursed me one time the others they said it was me and when I try to get a card I get denied. They said I wasn’t against their policy. I can receive or send money but can’t have a card to access my money. I wanted to file against them but I never could find a way to file, I searched everywhere. And it bites cause I would like my money back
Hey I need money
My name is Janice Humphrey I’ve uncountered two incidents.
I miss the deadline I need help
Back in October of 2022 I had $1856.64 on my card and woke up with no money and my account had been deactivate by what I was told by a ghost account and they couldn’t help me recover any of it. They sent me a new card which I didn’t activate and still haven’t gotten another one. I tried to file for this cashapp settlement but I couldn’t because I didn’t lose money trying to replace my card or some shit like that. No win situation is my opinion.
I wrote down every single transaction with cash app that I didn’t authorized and I’m missing thousands of dollars cuz of them and everytime I tried to dispute them I would get the run around or they would tell to contact the merchant about the charges which I had no way to contact any of them so needless to say I got screwed out of alot of money
I was the victim of the cash have data breach I put all of my ducks in a room got all my paperwork and and printed it out and the examples of how my card was charged probably wouldn’t leave over the years and printed out on our copies and had it all together and ready to mail out and miss going to the post office on November 18th before they close to get it post this dated Amazon able to see my documentation in and now I’m feeling like it’s too late and that was definitely a victim
My $200 was taken few days before my birthday please help me get my money back
I received my cash app card the the mail I get in touch with thom thru the website the give you. Employee calls me back asked me some questions as a result of the questions I lost 210.00 that was Cash app to me and some how they was able to get 899.00 off of my direct express card. For proof of thief direct express sent me back my 899.00 knowing the transaction was fraudulent.However Ive never gotten reimburst from Cash app.i could not call thom for they had no direct number that you can talk to a live person on to address my situation.Im still out of my 210.00 from cash app what can I do to finally be reimbursed for my monies
Back in October of 2022 I had $1856.64 on my card and woke up with no money and my account had been deactivate by what I was told by a ghost account and they couldn’t help me recover any of it. They sent me a new card which I didn’t activate and still haven’t gotten another one. I tried to file for this cashapp settlement but I couldn’t because I didn’t lose money trying to replace my card or some shit like that. No win situation is my opinion.